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5 hot IT budget investments — and 2 going cold

CIO

The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. And it’s not just applications development where such tools are having an impact. Enterprise communications services saw slow but steady 1.6% in 2023, the firm says.

Budget 363
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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO

Development progressed in four phases that began at smaller company bases and ended in Stemmer HQ, located in Tremblay, France. The goal of Avaya Cloud Office, in addition to effective customer communications, is to provide a unified communications platform for employees that can call, meet, and message wherever they are.

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

Just like you’d never let your organization operate without a well-articulated vision, a relentless focus on growth and development, regular investment in better performance, careful strategic oversight, and passionate involvement by leadership as well as the rank and file, your ESN can’t lack for these elements either.

Social 62
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Unified communication software. Unified communication software is a set of technologies for handling all your customer service and support operations via one platform. This includes calls, instant messaging, desktop sharing, email and SMS all within a unified user experience for agents. Final tips.

Travel 89
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Get to know the five latest breakthroughs of the digital marketing world

Strategy Driven

VoIP can help streamline your business communications immensely by giving you a unified communication service that caters to all aspects of client relations. Going through different communication channels can be incredibly cumbersome for your communications team and can lead to delayed responses.