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5 hot IT budget investments — and 2 going cold

CIO

Hot: AI and VR/AR With digital transformations moving at full throttle, and a desire to stay innovative, it should come as no surprise that use cases for virtual reality, augmented reality, and artificial intelligence continue to grow in several verticals. And it’s not just applications development where such tools are having an impact.

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Zoom launches AI-powered features aimed at sales teams

TechCrunch

“Zoom is always searching for ways to help our customers elevate their end customers’ experience and Zoom IQ for Sales is the latest development in that journey,” Josh Dulberger, Zoom’s head of product, data and AI, told TechCrunch via email. ” An external beta for Zoom IQ for Sales is currently ongoing.

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PaaS, IaaS, and SaaS: Making the Right Choice for Your Oracle Cloud Migration

Datavail

The term XaaS (“anything as a service”) is shorthand for the proliferation of cloud services in recent years—everything from databases and artificial intelligence to unified communications and disaster recovery is now available from your choice of cloud provider. compute, network, storage, etc.) Oracle PaaS (Platform as a Service).

Cloud 97
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Designing IT Infrastructure for a Distributed Workforce: Insights from a CIO

Tenable

Unlike most business units, IT professionals are conditioned to anticipate the most unlikely or edge-case scenarios, in order to develop resilient technical systems. Limit access to virtual private networks. These solutions also support greater agility and scale where traditional connections (e.g.,

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

In fact, one of the clearest lessons from the first decade of the rise of the ESN was that virtually all of the major challenges with ESN success are about people, not technology. Unlike generic communications systems, enterprise social networks perform at their best when they’re designed around specific business activities.

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The Intersection of Technology Transformation and Security in Healthcare

Getronics

These developments are exciting, but they are accompanied by serious risks. Big data analytics across EMRs, data warehouses, research, case studies and patient data will enable healthcare organizations to develop and exploit insights through massive volumes of data. The fourth pillar of transformation is security.

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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Unified communication software. Unified communication software is a set of technologies for handling all your customer service and support operations via one platform. This includes calls, instant messaging, desktop sharing, email and SMS all within a unified user experience for agents. Final tips.

Travel 89