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How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Altexsoft

In 2017, global eCommerce sales accounted for 10.2 Revenue from eCommerce sales is expected to grow to 4.88 eCommerce share of total retail sales worldwide from 2015 to 2021. Being online almost 24/7, consumers prefer saving time and shop online when possible. percent of all retail sales (2.3 trillion US dollars).

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Estimated Time of Arrival: How to Approach ETA Calculations in Logistics

Altexsoft

It’s amazing how some people are so bad at time management while being so good at making up reasons for chronic lateness. How often do you have to wait for a friend who’s running late? In business, time is money. Just to illustrate the scale, remember Suez Canal blocked by the Ever Given containership in March 2021? ETA vs ETDel.

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Dynamic Pricing Explained: Use in Revenue Management and Pricing Optimization

Altexsoft

How would you price tickets not only to cover expenses for each route but also to achieve a certain level of revenue to be able to grow and develop your business? It’s commonly applied in various industries, for instance, travel and hospitality, transportation, eCommerce, electricity retailing, entertainment. Pricing automation.

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eCommerce Shipping: Main Challenges and Technological Solutions

Altexsoft

To be successful and competitive, you have to develop an efficient shipping strategy that will streamline the fulfillment process and provide your customers with flexible delivery options — affordable both for you and the buyer. But why exactly is eCommerce shipping so important? eCommerce shipping models.

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Order Management Software (OMS): Streamlining Sales and Fulfillment

Altexsoft

Anything bigger than that requires process automation and the usage of specialized software, which we’ll talk about further. Any business wants its customers to be happy and stay loyal to the brand. If you don’t deliver on time or send the wrong item, most likely you’re going to lose the customer (right after listening to their complaints).

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Sentiment Analysis: Types, Tools, and Use Cases

Altexsoft

Whether you want to treat yourself to new sneakers, a laptop, or an overseas tour, processing an order without checking out similar products or offers and reading reviews doesn’t make much sense any more. According to a survey by Podium , 93 percent of consumers say that online reviews influence their buying decisions.

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Supply Chain Analytics: Opportunities in Data Analysis and Business Intelligence

Altexsoft

These challenges can be addressed by intelligent management supported by data analytics and business intelligence (BI) that allow for getting insights from available data and making data-informed decisions to support company development. Managing a supply chain involves organizing and controlling numerous processes.