article thumbnail

How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Altexsoft

In 2017, global eCommerce sales accounted for 10.2 Revenue from eCommerce sales is expected to grow to 4.88 eCommerce share of total retail sales worldwide from 2015 to 2021. Being online almost 24/7, consumers prefer saving time and shop online when possible. percent of all retail sales (2.3 trillion US dollars).

article thumbnail

eCommerce Shipping: Main Challenges and Technological Solutions

Altexsoft

To be successful and competitive, you have to develop an efficient shipping strategy that will streamline the fulfillment process and provide your customers with flexible delivery options — affordable both for you and the buyer. But why exactly is eCommerce shipping so important? eCommerce shipping models.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Estimated Time of Arrival: How to Approach ETA Calculations in Logistics

Altexsoft

It’s amazing how some people are so bad at time management while being so good at making up reasons for chronic lateness. How often do you have to wait for a friend who’s running late? In business, time is money. Just to illustrate the scale, remember Suez Canal blocked by the Ever Given containership in March 2021? ETA vs ETDel.

article thumbnail

Dynamic Pricing Explained: Use in Revenue Management and Pricing Optimization

Altexsoft

How would you price tickets not only to cover expenses for each route but also to achieve a certain level of revenue to be able to grow and develop your business? It’s commonly applied in various industries, for instance, travel and hospitality, transportation, eCommerce, electricity retailing, entertainment. Pricing automation.

article thumbnail

Order Management Software (OMS): Streamlining Sales and Fulfillment

Altexsoft

Any business wants its customers to be happy and stay loyal to the brand. But customer satisfaction is influenced by an intricate combination of factors, including prices, quality of your products, level of service – and also speed and accuracy of order fulfillment. as well as external partners such as shipping service providers.

article thumbnail

Supply Chain Analytics: Opportunities in Data Analysis and Business Intelligence

Altexsoft

These challenges can be addressed by intelligent management supported by data analytics and business intelligence (BI) that allow for getting insights from available data and making data-informed decisions to support company development. Managing a supply chain involves organizing and controlling numerous processes.

article thumbnail

Sentiment Analysis: Types, Tools, and Use Cases

Altexsoft

Thanks to comment sections on eCommerce sites, social nets, review platforms, or dedicated forums, you can learn a ton about a product or service and evaluate whether it’s a good value for money. Users may not give you a chance once they’ve read a few bad reviews. They won’t research whether feedback was fake or not.