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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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2019 Data Protection Support Newsletter Series

Dell EMC

Every month, Dell EMC offers a monthly series of Data Protection Support Newsletters for Data Domain, NetWorker and Avamar. These valuable resources provide key support updates and release details, the latest in service and support offerings for these products, as well as Knowledge Base references.

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Ticket Management: What Makes a Good Ticketing System?

Kaseya

It is usually part of a company’s help desk and technical support system wherein internal employees, as well as external customers, in the case of Managed Service Providers (MSPs), can reach out to the company’s support team and submit requests for any IT issues they might be facing. What Is Ticket Management?

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PMS API Data for Third-Party Apps: How to Become an Integration Partner of Leading PMSs

Altexsoft

Prior to certification, you should also prepare a knowledge base article and app details that will be used in description on the marketplace. Since Mews’ mission is to build the largest hospitality network, they are liberal with their submissions, so you can expect to be approved rather easily. Pass certification.

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CPOE Systems: Benefits and Risks of e-Prescribing and Test Ordering

Altexsoft

The order is validated against a patient’s medical history, knowledge base of a clinical decision support system, and health insurance plan stored in a practice management system. Surescripts solutions integrate with different technologies and workflows, connecting customers and end users into the Superscript Network Alliance.

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Main Healthcare APIs: Types, Providers, and Use Cases

Altexsoft

The sandbox includes detailed documentation, technical support from licensed MEDITECH developers, and an online forum. The data in transit is encrypted and doesn’t pass through Apple’s network. DrugBank , a pharmaceutical knowledge base, markets a suite of standalone integration-ready APIs supporting JSON, XML, and SQL format.