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5 hot IT budget investments — and 2 going cold

CIO

The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

Budget 363
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15 Key Product Management Metrics and KPIs

Altexsoft

Let’s make a bold assumption: Every software product you regularly use is data-driven. It’s an effective KPI to use to monitor a company’s current health and it’s especially valuable in SaaS businesses working on a subscription basis. But the number of people who have subscribed or purchased your product isn’t a primary KPI.

Metrics 92
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10 Help Desk Metrics to Track for Maximum Efficiency

Kaseya

A help desk comprises of a group of skilled technicians using help desk software to troubleshoot IT problems. According to Future Market Insight, the global help desk software market was valued at around $9.9 Metrics drive KPIs. With these metrics, the help desk can see if its KPI to increase customer satisfaction is being met.

Metrics 59
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How to manage your mobile app development project remotely?

Openxcell

The KPI metrics you use to assess remote employees’ productivity should also be the same measures used by employees from office. Various people have different roles in the team depending on which the KPIs should be decided. Each will have their own KPIs. Various surveys also prove that remote working is more engaging.

Mobile 52
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Improving Decision Making by 75% using Supply Chain Visualization

Sunflower Lab

KPI Dashboard Units Per Transaction Metric: This metric calculates the average number of units sold per transaction. By aggregating data from various customer touchpoints such as surveys, reviews, and support interactions, SMBs can gain valuable insights into customer sentiment and perceptions of their products or services.

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Procurement Analytics: Challenges, Opportunities, and Implementation Approaches

Altexsoft

Accounts payable are most vulnerable to errors (whether deliberate or not) due to disconnected and inaccurate information, especially if you have to deal with a big amount of documentation and process multiple transactions. The market is constantly changing due to a myriad of factors. Contract management to review and audit agreements.

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RevPAR, Occupancy Rate, ADR, and Other Hotel Metrics: How to Evaluate Your Property’s Performance

Altexsoft

Despite its simplicity, the occupancy rate is an important KPI that shows how full your hotel is. Revenue managers have to focus on this KPI to develop the revenue potential of all hotel departments and adjust the package offers and the entire upselling strategy. The CPOR is a crucial KPI that allows you to monitor your expenses.

Hotels 64