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Zoom launches AI-powered features aimed at sales teams

TechCrunch

It’s the company’s first explicit foray into sales automation software, a market that — according to Verified Market Research — could grow to $7.3 “Zoom IQ for Sales … [can] identify opportunities, assess risks, and ultimately enable and improve sales team performance. . billion in size by 2028.

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News in Networking: The Best Network Speeds, Cuba’s DIY Internet, and the Cost of Automation

Kentik

Here are those headlines and more: Verizon Keeps Top Spot as Best-Performing Network (CNET) A new report from RootMetrics ranks Verizon as having the best network speeds. Mitel to Buy ShoreTel for $430M to Create Unified Communications Powerhouse (TechCrunch) Telecommunications company and UC provider Mitel is buying competitor ShoreTel.

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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

As we said, the core of an OTA is a booking engine – the software component connected to all suppliers that automatically processes bookings, integrates with a payment gateway for online payments, and collects customer data. We explained it visually in the video below. Here are the specific marketing tasks that CRMs perform.

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

In particular, these early offerings were based on the early successes of consumer social media and social networking, namely services like Facebook and MySpace, as well highly successful online communities for business like the SAP Community Network. The Hard Won Lessons of Thriving ESNs. Purposeful use case design.

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