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A history of tech adaptation for today’s changing business needs

CIO

The best weapon to make decisions in a dynamic world is accurate and relevant information so organizations can carry out strategic plans in the most reliable way. The first was becoming one of the first research companies to move its panels and surveys online, reducing costs and increasing the speed and scope of data collection.

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Strategy Execution Newsletter - September 2011 - The Strategic Planning Edition

Six Disciplines

Strategic Planning: THIS Time, Do It Differently - Do It Right ! In business, it means closing out Q3, leading to the final quarter of the year, and the annual strategic planning season. How will you approach your strategic planning session this year? Tis The Season for Strategic Planning.

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Call center automation software vendor Replicant raises $78M

TechCrunch

According to one survey , only 10% of contact center agents reach proficiency in fewer than two months. Prior to Replicant, Abraham — who joined eBay in 2011 via the company’s acquisition of Milo.com — did stints as a software engineer at Atomic and smart device company Leeo. And what about call center workers?

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Strategy Execution Newsletter - September 2011 - The Strategic Planning Edition

Six Disciplines

Strategic Planning: THIS Time, Do It Differently - Do It Right ! In business, it means closing out Q3, leading to the final quarter of the year, and the annual strategic planning season. How will you approach your strategic planning session this year? Tis The Season for Strategic Planning.

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Employee Productivity Improvement Project ROI Calculation.

Strategy Driven

Surveys conducted by the Gallup Organization identified an 18 percent difference in productivity between the best and worst performing companies. 1 Yet, as we shall explain, even the best performing companies have room for improvement.

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Barriers to Reducing and Controlling Healthcare Costs | StrategyDriven

Strategy Driven

In 2011, health premiums will continue to surge upward with most major surveys projecting increases in the 9 percent to 12 percent range – or over eight-times the rate of inflation. population. population. Without change, the Business Roundtable, an association of major U.S.

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Complimentary Resource – Meeting the Demands of the Smarter Consumer

Strategy Driven

The IBM Institute for Business Value recently surveyed over 30,000 people in three mature and three growth markets to discover what consumers will want from retailers in the future. New technologies and socioeconomic trends are reshaping the retail marketplace.