CIO

FEBRUARY 13, 2023

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6% in 2023, the firm says.

Budget 363

Budget Artificial Inteligence Technical Review VR 363

TechCrunch

MARCH 26, 2021

Ideally, BI transforms raw data into actionable information, but according to Charles Caldwell, VP of product management at Logi Analytics, “a gap exists between the functionalities provided by current BI and data discovery tools and what users want and need.” Image Credits: Jon Feingersh Photography Inc / Getty Images.

Survey 236

Survey Real Estate VR Windows 236

TechCrunch

DECEMBER 12, 2020

Gorny founded Nextiva in 2008, focused on what it describes today as “UcaaS,” or unified communications as a service. Nextiva expanded horizontally, adding CRM software, analytics and other functionality to its broader suite as it scaled. Survey: Americans think Big Tech isn’t so bad after all. Across the week.

Retail 305

Retail Banking Fintech Unified Communications 305

Altexsoft

JUNE 21, 2019

Analytics – metrics and reports about business, customers, and employees. Various APIs allow to integrate SMS gateway to your back office, create local phone numbers via VoIP, thus allowing to send alerts, surveys, save conversations, forward information to email and your CRM. Unified communication software.

Travel 89

Travel Systems Review System Hotels 89