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Driving Exceptional Support: Unleashing Support Power with Honeycomb

Honeycomb

In technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own platform—not only for engineering purposes, but to also empower our support team. This should guide your instrumentation efforts.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

The Salesforce Certified Identity and Access Management credential demonstrates a candidate’s knowledge, skills and capabilities at assessing identity architecture and designing secure, high-performance access management solutions on Customer 360.

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Chief Technology Officer: Understanding the Main Tech Person In a Company

Altexsoft

Another leading technical role often confused with a CTO is the technical director. This is a role of someone who provides technical support, manages production teams, and serves as the main tech expert for the team to refer to. System architecture tasks. Are you still a coder?” by CommitStrip. Coding skills.

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Quality Assurance (QA) Testing & the Business Impacts of Software Quality

Gorilla Logic

Typical deliverables from this phase include: Test case execution report, defect reports, updated/completed Requirements Testing Matrix, test closure report, and test metrics. Communicates with the Product Owner (PO) to gather requirements, shares them with the testing team, and ensures testing supports requirements. QA Architect.

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Information extraction with LLMs using Amazon SageMaker JumpStart

AWS Machine Learning - AI

With SageMaker JumpStart, you can evaluate, compare, and select FMs quickly based on predefined quality and responsibility metrics to perform tasks like article summarization and image generation. As an AI professional, he is an active member of the AWS AI/ML Area-of-Depth team.

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The Good and the Bad of Apache Kafka Streaming Platform

Altexsoft

After trying all options existing on the market — from messaging systems to ETL tools — in-house data engineers decided to design a totally new solution for metrics monitoring and user activity tracking which would handle billions of messages a day. Kafka architecture. Kafka cluster architecture. Kafka cluster and brokers.

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Accelerate Moving to CDP with Workload Manager

Cloudera

Performance metrics appear in charts and graphs. . We compare the current run of a job to a baseline derived from performance metrics. For example, to measure release quality, how many technical support cases were opened for certain components on a platform? Simplified architecture with new CDP capabilities.