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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. Explaining life out here The Hey GURA assistant includes a wide-ranging “life out here” knowledge base, echoing Tractor Supply’s corporate brand message. Tractor Supply Co.

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SAP and Nvidia expand partnership to aid customers with gen AI

CIO

“We are embedding AI in our enterprise applications, and we’ve designed it in such a way that customers in the cloud can consume it easily, as-a-service, out-of-the-box,” said Philipp Herzig, SAP chief artificial intelligence officer (CAIO). We wanted to design it in a way that customers don’t have to care about complexity,” he said.

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Cybersecurity Snapshot: CISOs Are Happier, but Dev Teams Still Lack Secure Coding Skills

Tenable

A key recommendation from the report : Organizations should provide security training for their developers, most of whom receive little to no instruction on secure coding while in school. The guide aims to help security analysts map adversary behavior to the framework, which is a knowledge base of attacker tactics and techniques.

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Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support

AWS Machine Learning - AI

Verisk is using generative artificial intelligence (AI) to enhance operational efficiencies and profitability for insurance clients while adhering to its ethical AI principles. It is designed to be deeply integrated into the FAST platform and use all of Verisk’s documentation, training materials, and collective expertise.

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How Generative AI is spurring demand for real-time data and improved data governance

CIO

All these prompts are served up on the customer service agent’s screen in real-time as the conversation unfolds, drawing on the utility company’s complete knowledge base of customer data, predefined rules, and procedural codes to come up with the best possible response to each customer question and comment. Artificial Intelligence

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Build a robust text-to-SQL solution generating complex queries, self-correcting, and querying diverse data sources

AWS Machine Learning - AI

However, you can also use knowledge bases in Amazon Bedrock to build RAG solutions quickly. Using the Titan-Text-Embeddings model on Amazon Bedrock , convert the metadata into embeddings and store it in an Amazon OpenSearch Serverless vector store , which serves as our knowledge base in our RAG framework.

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Mapping China by the Numbers: Organizing to Win

The Cipher Brief

Firstly, developing a knowledge-base of known bad actors, then systematically washing this against datasets relating to a country’s key organisations, companies and institutions to identify matches. People must be trained and mentored in order to flourish. There are two basic types of alerting. Generative.