CIO

MARCH 12, 2024

But disaster recovery is just one example of projects that are of an important and preemptive nature that CIOs want to fund but find de-prioritized when it comes to budget approval. In 2024, LinkedIn surveys show that half of all Americans want to change jobs.

Disaster Recovery 302

Disaster Recovery Budget Training Systems Review 302

Samanage

MAY 9, 2019

Your service desk solution may come with a baked-in set of reports, but these aren’t necessarily the most critical ITSM ITIL metrics for your service team to track. This metrics list compiles some of the top metrics for service desk teams. Incident Response Time. Cost per Ticket. Number of Active Tickets. Reopen Rate.

Metrics 75

Metrics Artificial Intelligence Artificial Inteligence Hardware 75

Ivanti

AUGUST 28, 2023

Inform management about your gaps – and get budget to remediate them The NIS2 Directive imposes significant obligations on organisations that fall under its scope, which may entail substantial costs and resources. Therefore, following the NIS2 Directive is a legal necessity and a strategic priority.

Security 66

Security Technical Advisors Technical Review Compliance 66

Tenable

JANUARY 20, 2023

A survey of 520 CISOs found that job satisfaction grew in 2022, with 74% of respondents feeling “somewhat” or “very” satisfied, up from 69% in 2021 and from 45% in 2020. Here are key findings from the report: Over half of surveyed organizations haven’t fully integrated security into their software development lifecycle (SDLC).

Software Review 62

Software Review Artificial Inteligence SDLC Technical Review 62

Tenable

SEPTEMBER 2, 2020

According to the Forrester study, as of mid-April 2020, four in 10 organizations (41%) had already experienced at least one business-impacting* cyberattack as a result of a COVID-19-related phishing or malware scheme. 1 source of all business-impacting cyberattacks reported in the study. COVID-related scams were the No.

Security 85

Security Disaster Recovery Strategy Survey 85

CIO

JANUARY 23, 2024

For example, McKinsey suggests five metrics for digital CEOs , including the financial return on digital investments, the percentage of leaders’ incentives linked to digital, and the percentage of the annual tech budget spent on bold digital initiatives. As a result, outcome-based metrics should be your guide.

KPI 316

KPI Metrics Culture Strategy 316

CIO

NOVEMBER 17, 2023

Service level agreements (SLAs): Contracts between MSPs and their clients outline the level of service expected , the metrics by which this service will be measured, and any remedies that should be undertaken or penalties that should be incurred should service levels not be achieved.

Technical Review 315

Technical Review Artificial Inteligence Systems Review Artificial Intelligence 315