CIO
NOVEMBER 13, 2023
Because of this, IT leaders must take a proactive approach to change management , communicating the benefits of digital transformation and providing support and training to employees. This involves setting up metrics and KPIs and regularly reviewing them to identify areas for improvement.
Ivanti
FEBRUARY 28, 2024
According to an EY study , 30–50% of first-time automation projects fail — making some organizations leery of new attempts. Problem management Problem management — discovering and remediating the underlying causes of IT issues — is essential to stemming incidents. Leadership’s reluctance may be understandable.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CIO
JUNE 21, 2023
Avoid technical jargon and use concrete examples and case studies. Break down the plan into manageable phases and highlight quick wins that can demonstrate early success and generate momentum. Quantify the value: Use data and metrics to demonstrate the potential return on investment (ROI) of IT initiatives.
N2Growth Blog
JANUARY 6, 2024
In their experience, client companies have reported better productivity, streamlined processes, effective leadership, and informed decision-making abilities, all crucial efficiency metrics. It was a testament to the quality of candidates that N2Growth’s COO search can attract and how they influence an organization’s performance metrics.
High Scalability
JULY 25, 2018
SLO Engineering Case Studies. Managing Load. Organizational Change Management in SRE. What makes this book a tour de force are all the examples and case studies. In Chapter 3— SLO Engineering Case Studies —Evernote and The Home Depot tell the story of their journey into SRE. Implementing SLOs.
Experience to Lead
MARCH 17, 2022
Senior leaders have relied on the simple metrics of Return of Investment (ROI) to establish a baseline of effectiveness for their investments. The impact of learning programs is more subtle and long – term than other investments, which calls for a robust and comprehensive set of metrics for assessment. Nicastro 2020).
CIO
AUGUST 9, 2023
S&P Global Market Intelligence has found that digitally driven organizations outperform digitally delayed ones across a host of key metrics, including customer satisfaction, average time to respond to customer inquiries, customer lifetime value, customer acquisition, and marketing ROI.
Expert insights. Personalized for you.
359 
Let's personalize your content