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The Role of Delivery Manager in an Agile Organization

Gorilla Logic

An agile delivery manager is typically a skilled person who focuses on making things happen, thus ensuring their teams have everything they need to succeed. They are great at managing stakeholders and are responsible for coordinating across multiple departments to remove any impediments.

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Onfleet nabs $23M to further develop its last-mile delivery software

TechCrunch

Co-founder and CEO Khaled Naim said that the new capital will be put toward product development, expanding Onfleet’s product and engineering capabilities, and enhancing the company’s enterprise offering. Instead, their dispatchers were memorizing every tree and fork in the road and using that experience to manage driver fleets.

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5 surefire ways to derail a digital transformation (without knowing it)

CIO

Customize solutions to meet everyone’s requirements Many organizations use agile methodologies when planning and executing digital transformation and assign multidisciplinary teams to manage releases, sprints, and backlogs. But are product managers developing market- and customer-driven roadmaps and prioritized backlogs?

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Transforming IT for digital success

CIO

One way they’re doing that is by reimagining the IT function, say management consultants, executive advisors, and CIOs themselves. This reinvention goes beyond the adoption of cloud, agile development principles, and cutting-edge technologies. Those figures make a compelling case for developing a customer-centric mindset within IT.

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User-Centered Development: The Importance of User Empathy to Build the Right Thing

Speaker: Jesse Walker, Product Manager at Canva

While this may seem obvious, it can be easy to forget amidst the daily distractions of juggling everything from delivery management, team management, backlog grooming, and sprint planning. It allows us to see our work in terms of the real problems it helps solve, rather than simply the metrics it helps move.

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Datavail’s Service Delivery Management Process

Datavail

The Concept of Service Delivery Management. Service Delivery Management presents a strategic approach to providing, designing, executing, and enhancing information technology (IT) use in an organization. Service delivery management teams are customer advocates. The Role of a Service Delivery Manager.

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ITIL certification guide: Costs, requirements, levels, and paths

CIO

This module validates your ability to measure, assess, and develop the Service Desk practice capability using the ITIL Maturity Model. Incident Management – covering skills around coordinating incident handling, resolving incidents, conducting incident reviews, and improving incident management practices.