New Self-Monitoring Service Gives You Visibility Into Sophie
Loom Systems
JUNE 8, 2018
Quis Custodiet Ipsos Custodes? Who Will Guard The Guards Themselves? Sophie will! Starting from our next version release and forward, Sophie will include a new Self-Monitoring service , alerting users whenever an issue that could affect Sophie itself arises. You have been using Sophie for a while, ticket numbers are constantly dropping, mean-time-to-resolution is cut in half, your boss and colleagues are thrilled – but then some change in your complex environment stopped it and didn’t notice bef
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