LA Public Defender CIO digitizes to divert people to programs, not prison
CIO
APRIL 4, 2024
Aside from the technology migration, Al Rawi and his team customized their mission to “humanize” the indigent, not just digitize caseloads, by leveraging Salesforce and AI to champion the rights of clients facing charges in a system that too often views them as case numbers rather than individuals.
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