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Call center automation software vendor Replicant raises $78M

TechCrunch

“[With the new capital,] we plan to ramp up investment in our customer success team to onboard new customers,” cofounder and CEO Gadi Shamia told TechCrunch via email. “We also plan to double our R&D team this year to make our conversations even more efficient and launch new automated channels.

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How Digital Transformation Can Help Your Business Grow?

OTS Solutions

While a transformation project is in its early phases, developers should consider this and look for the most user-friendly integrated systems. They are a barrier in every stage of transformation, from developing strategies to putting them into practice. Is this crucial?

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Organizational Health Care with N2Growth: When was your Last Check-up?

N2Growth Blog

Chair, Organizational Development, N2Growth. to discuss what operational screenings and organizational development exams you need and when you need them. determine what health services and screenings are best for you and your team. Furthermore, the study also found that employees across the U.S.

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Supply Chain Control Tower: Enhancing Visibility and Resilience

Altexsoft

Leading executives focus on building resilient and intelligent supply chains that can withstand the turmoil due to data-based proactive decisions. The ultimate goal of an SCCT is to support efficient, data-based decision-making, planning, and risk management, as well as quick and effective reactions to disruption.

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Hard-earned advice for nurturing high-performing IT teams

CIO

There will always be a need for technologists to sort through and address the continuing need of companies to use the best technology available to achieve the best strategic results. At the same time, some of us must be developed to step into management roles oftentimes outside our comfort zone. At my company, this was also the case.

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Strategy Execution Advisors Joins Six Disciplines Partner Network

Six Disciplines

Six Disciplines is unique in the burgeoning industry of business coaching because of its completeness, which involves the synergy of a repeatable business-building methodology, accountability coaching, an execution software system, and a shared community to accelerate organizational learning. At the end of the day, it is about results.

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Life-threatening experiences (loss of business or market share, economic recession) signal the urgency for the team to collaborate. Research shows the by-product costs of poor quality are high for any business, up to 40 percent. Marketing departments deal most often and immediately with the side effects of poor quality.

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