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TechCrunch+ roundup: Attention metrics, growth through retention, cold-calling advice

TechCrunch

Use discount code TCPLUSROUNDUP to save 20% off a one- or two-year subscription. “Once you get investors, the story doesn’t matter; it’s all about the metrics, the numbers and the performance,” Bamberger said. Due to the Thanksgiving holiday in the U.S., million seed round a year later.

Metrics 221
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15 Key Product Management Metrics and KPIs

Altexsoft

Let’s make a bold assumption: Every software product you regularly use is data-driven. To deliver the most value, encourage your return and loyalty, executives of companies like these start their weeks with looking at metrics – pieces of quantifiable data that illustrate the changes in revenue and customer behavior.

Metrics 92
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Customer experience startup Clootrack raises $4M, helps brands see through their customers’ eyes

TechCrunch

Getting inside the mind of customers is a challenge as behaviors and demands shift, but Clootrack believes it has cracked the code in helping brands figure out how to do that. Parag Dhol, managing director of Inventus, said he has known Abdulla for over five years. CEO Babu Sivadasan. Clootrack team. Image Credits: Clootrack.

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Net Promoter Score: How to Use and Track the Main Loyalty Metric

Altexsoft

Usually, in addition to sales volume and market share, you tend to use most popular product management KPIs. They help with measuring product success across different stages of the product life cycle. One of the most efficient and valuable metrics here to implement is the Net Promoter Score.

.Net 73
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Sprig raises $30M to help companies gauge users’ reactions to products

TechCrunch

Sprig , a startup offering tools for user and software product research, today announced that it raised $30 million in a funding round from Andreessen Horowitz, Accel, First Round Capital, Elad Gil and Figma Ventures. ” To Glasgow’s point, public metrics suggest that user experience research is rarely prioritized. .

Company 193
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9 tips for achieving IT service delivery excellence

CIO

Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.” Customer-centric Net Promoter Scores are equally important, he adds. “To

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Product Managers vs. Project Managers: Difference, Responsibilities, and KPIs

Altexsoft

How often do you confuse a project manager and a product manager? The Project Management Institute says that only 58 percent of organizations fully understand the value of project management. Comparing the role of project manager & product manager. Deliverable: iteration review.