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Editor’s note: Behind our new look

CIO

In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change. “It That is an idea worth embracing.

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Expat CIOs: IT leaders broaden horizons with global experiences

CIO

With lots of Indians here and not much of a time difference, change management is less, too.” He experienced a high propensity for bespoke developments outside Australia. “While other global airlines used Amadeus or Sabre, Emirates had built its own ticketing and reservation system. Careers, CIO, IT Leadership

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The Agile Manager

Although a wide range, it suggests that airlines and hotels will have to appeal to leisure travelers to fill seats and beds. The narrow ones are easy to comprehend and useful for specific industries. For example, I’ve read projections that anywhere from 15% to 50% of all business travel isn’t going to return.

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Executive Vision – Leading in an Interconnected World: Transportation

Strategy Driven

Within each episode, Melissa Francis, Simon Hobbs, and a group of distinguished guests discuss what it takes to be a visionary leader; guiding their companies to success within the rapidly changing global marketplace.

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Executive Round Table with Kent Barner and Jay Reed

TechFides Blog

CIO for hire) IT Projects M&A Technology Due Diligence, Post Transaction Integration, and ongoing portfolio company advisory services Jay Reed – CIO Suite Jay is a partner in CIO Suite, and brings a long track record of executive and leadership experience in the commercial real estate and hospitality industries.

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Buy-In – The Imperative Strategy

Strategy Driven

This idea is supported by Harvard Business School Professor John Kotter, authority on leadership and change, who finds that in order to succeed, 75% of the company’s management, needs to ‘buy into’ the change. Change Management – Introduction Recruitment Strategy.

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11 Ideas for Economic Recovery

Strategy Driven

For Southwest Airlines, it was about how they could maintain the current schedule with fewer planes. It starts by creating a culture that encourages employees to do what’s right for the customer. For one employee at Wegmans, it was about challenging what was on offer in his deli. Keep it simple.