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Customer Loyalty In Insurance: Technologies and Strategies To Retain and Keep Customers Loyal

Altexsoft

Insurance companies find it difficult to attract new customers and retain them, especially when almost every insurer offers the same service or product. It’s also challenging since insurance is a low-touch industry, and insurers seldomly interact with their customers. The customer loyalty problem in insurance.

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How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Altexsoft

In-store cameras and sensors detect each product one takes from a shelf, and items are being added to a virtual cart while a customer proceeds. Physical stores still have a lion’s share of sales, but the tendency of the growing demand for online experiences shouldn’t be ignored. Source: Forrester Consulting. Amazon Go stores.

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Process Mining Explained: Techniques, Applications, and Challenges

Altexsoft

It seems pretty straightforward: well, you just heat up milk or boil water, dump those flakes in the bowl, and add fruits, berries, honey, or other yummies you like. And now, try to think about each step: is there any way you can make it faster? Say, how many extra moves are you making because the ingredients are located in different areas?

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Natural Language Processing in Healthcare: Using Text Analysis for Medical Documentation and Decision-Making

Altexsoft

“AI is technology’s most important priority, and health care is its most urgent application,” said Microsoft’s CEO Satya Nadella announcing the company’s new acquisition. Nuance, acquired for $19.7 billion (Microsoft’s biggest purchase since LinkedIn), provides niche AI products for clinical voice transcription, used in 77 percent of US hospitals.

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OTA Platform: How to Choose a White-Label Solution, and When to Go Custom

Altexsoft

Plug-and-play platforms have many hidden limitations, preventing you from standing out in a saturated travel market. At the same time, OTAs seem to have lost market share in some regions, particularly in North America. The projected OTA market growth. The channel share in US travel as of 2022. Source: Phocuswright.

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Friction

LeanEssays

Uber set out to remove the friction from taking a taxi by reimagining the entire experience, from hailing to routing to paying; from drivers and cars to insurance and regulations. One third of the fuel that goes into a car is spent overcoming friction. By comparison, an electric car loses half as much energy - one sixth - to friction.

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COVID-19 and Corporate-IT Spending: Updates from the Field

Battery Ventures

But in order to get as clear a sense as possible of how corporations are reacting to the crisis, Battery reached out to a number of large enterprises and asked about the current state of the market. We spoke to companies in the financial services, retail, insurance, pharmaceutical, cable/telecommunications, and tech sectors.