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5 key metrics for IT success

CIO

Rate of change “The most important metric for IT success is rate of change,” says Nicolas Avila, CTO for North America at IT and software development company Globant. Every leader and every team should use rate of change to determine how quickly they can turn around a particular change, Avila recommends. Here they are.

Metrics 347
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8 pressing needs for CIOs in 2024

CIO

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

Security 339
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9 tips for recruiting high-end IT talent

CIO

CIOs, and their recruiting teams, are well aware. As Seth Dobbs, CTO at Bounteous, explains, “We do creative work. And, like your engineers, they live in open-source learning platforms, GitHub, Discord, and Reddit. Leverage the engineers on your team, who are excited about the challenges they’re solving,” says Drees.

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From Ph.D. to boutique software developer: An interview with Solwey’s Andrew Drach

TechCrunch

Software consultant Andrew Drach’s two companies Callentis and Solwey demonstrate his entrepreneurial skills, but his clients also value his educational background, as we learned through TechCrunch’s survey to identify the best software consultants for startups. Why did you choose the boutique consultancy model?

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2022 Cloud Salary Survey

O'Reilly Media - Ideas

This year’s survey asked questions about compensation for “cloud professionals”: the software developers, operations staff, and others who build cloud-based applications, manage a cloud platform, and use cloud services. Survey respondents earn an average salary of $182,000. Executive Summary. That left us with 778 responses.

Survey 132
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How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Altexsoft

Forrester Consulting discovered that poor checkout experience and long lines are the third highest reason grocers would skip the line and shop in a different place. Source: Forrester Consulting. The Federal Deposit Insurance Corporation in their 2017 survey estimated that 6.5 percent of U.S.

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6 generative AI hazards IT leaders should avoid

CIO

However, it’s crucial to understand that this technology is a journey, with ample room for growth and development. Polls and quizzes liven up long meetings and team chats and it’s tempting to have generative AI create them based on what people have been talking about. This distinction is vital.”