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Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining

Dion Hinchcliffe's Web 2.0 Blog

As collaboration has evolving during the rise of the social and mobile era, I’ve found that the last decade in particular has lead to some of the most significant and increasingly disruptive refinements in the practice: Social Business (internal). Unified Communications.

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This Year’s Ten Digital Strategies for the Next-Generation Enterprise

Dion Hinchcliffe's Web 2.0 Blog

Add in the fact that anyone, anywhere can now innovate on top of the current technology curve and distribute their efforts to the world at practically zero cost, and you have a near-perfect recipe for disruption of the traditional status quo for IT in the enterprise. Disruption is coming fast in a mobile, cloudy, social world.

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How Digital Collaboration is Fragmenting, and Why It’s a Major Opportunity

Dion Hinchcliffe's Web 2.0 Blog

All of these in turn compete with the officially sanctioned collaboration applications already in the workplace currently, from e-mail and SharePoint to whatever enterprise social network and unified communications platforms have been selected under the CIO’s purview. Now We Must Move Back.

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

It’s a little hard to believe that it’s been over ten years now since the first early enterprise social networks (ESN) emerged on the market to make their initial forays into our organizations. Looking in the ESN Mirror: Far Too Much Attention on the Tools.

Social 62
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Harness Digital Sensing, Robotic Process Automation (RPA), and Mobility with Business Process Management (BPM) System

Newgen Software

The investments in these social, mobile, and other digital technologies will not help if your underlying business processes are not tied along to support them. An opportunity is a person, unknown or known to your organization, expressing interest in your product/ service over social media.

Mobile 52
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Mission-Ready: Join Us at the AWS Summit Washington, DC

d2iq

Follow us on Twitter @ D2iQ , find us on LinkedIn , or subscribe to the D2iQ YouTube Channel.When posting on social media be sure to tag the AWS channel: @AWScloud and use the hashtag #AWSSummit and #AWS. D2iQ further ensures the success of its solutions through rigorous testing, certification, and dedicated expert support.

AWS 52
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Social media integration. Interacting with customers on social media platforms makes communication less formal and engages people further. Zoho Social feature in Zoho CRM. Unified communication software. UCS gives an overview of all your client interactions, including the ones on social media.

Travel 89