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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. Listen and be empathetic to the user’s situation before presenting — and enacting — the best possible solution. “In

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The Modern Guide to the Daily Scrum Meeting

Agile Pain Relief Notes from a Tool User

Many people who attend Scrum training courses start with the impression that the Daily Scrum is the whole of Scrum. Others think the Daily Scrum centres on three questions (this was true a long time ago). What is the main purpose of a daily scrum meeting? Who attends Daily Scrum? What about Managers?

SCRUM 57
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Better Scrum with Essence

scruminc

When over 50% of Scrum implementations fail to deliver on time, on budget, with happy customers according to Standish Group data, we need to find tools and techniques to help us improve the odds against this. Scrum is by far the most widely used agile framework in the world, but we’ve also found that 58% of Scrum implementations fail.

SCRUM 140
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How To Maximize An Agile Team – Don’t Give Up On Scrum

Modus Create

When I first attended Scrummaster training, I went in wide-eyed and excited to learn all of the secrets behind this amazing “new” agile project-management strategy called Scrum. I immediately donned the rose-colored glasses they handed out, and gobbled up the information that was presented. That’s when it got bad.

SCRUM 75
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Scrum Anti-Patterns: Micromanagement

Agile Pain Relief Notes from a Tool User

Scale: Team and/or across multiple teams. People new to Scrum often struggle to understand boundaries of control between being an effective manager, ScrumMaster, or Product Owner. This is a critical consideration because, at the heart of Scrum, we’re attempting to grow a group of people into a resilient, high-performing team.

SCRUM 65
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Scrum by Example – Same Old Song in Sprint Retrospective

Agile Pain Relief Notes from a Tool User

The World’s Smallest Online Bookstore team has just come out of their Sprint Review. For those who’re keeping score, the team committed to a Sprint Goal: Have basic reader review system in place so book buyers can see a variety of opinions about a book. The team return from lunch and the Retrospective starts.

SCRUM 52
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Why a matrix organisational structure will destroy your company

Evolution4all

Agile asks for cross-functional teams, and therefore companies start to build teams around different people with different skills within the organisation. The team in this situation is a bunch of individuals from different parts of the organisation that are brought together to deliver something. Extremely Political Environment.

Company 250