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TechCrunch+ roundup: 3 key hiring metrics, building SDR teams, insurtech investor survey

TechCrunch

“Pipeline generation at early-stage companies is expensive and time consuming, often more so than the sales process itself. That said, getting it right is likely the most important thing you can do for your business.” “You can’t blame the YC companies for leaning into AI,” she writes.

Metrics 242
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La prima regola di un CIO sull’automazione: avere un chiaro piano di business

CIO

L’automazione, il business e i CIO Con la sua capacità di contribuire a migliorare i KPI, e di creare nuovi canali per rendere più ricca e articolata la customer experience, l’automazione è uno degli strumenti principali di cui un Chief Information Officer può disporre per far progredire l’azienda, dice Brian Woodring, CIO di Rocket Mortgage.

KPI 130
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9 Sales KPIs that Every Team Should Measure

KitelyTech

This will also help you to prioritize your strategies towards high CLV customers over low CLV ones. For example, B2B companies often have longer sales cycles due to the need for more research and consideration before making a purchase. Competitor pricing is an important sales KPIs that uniquely defines your industry.

Metrics 52
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Tech Marketing’s Expanding Role: More from IDC’s 2019 Investment Benchmark Survey

IDC

However, beneath the placid surface of this stable KPI, the nature of how marketers build demand is changing significantly. Traditional focus for B2B marketing had been the very earliest stages of customer interaction, after marketing ceded actions to sales and service/support. Key Finding: Investment Moves into Post-Purchase.

Survey 67
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Tech Marketing’s Expanding Role: More from IDC’s 2019 Investment Benchmark Survey

IDC

However, beneath the placid surface of this stable KPI, the nature of how marketers build demand is changing significantly. Traditional focus for B2B marketing had been the very earliest stages of customer interaction, after marketing ceded actions to sales and service/support. Key Finding: Investment Moves into Post-Purchase.

Survey 59
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Why Customer Success Is More Critical Than Ever At Cloud-Native Companies

Battery Ventures

But today, many of the market’s most innovative B2B companies are investing even more in customer success—and viewing it as an offensive strategy to generate growth, instead of just a defensive play to keep customers from deserting them. As your business evolves, so too will your customer-success strategy.

Cloud 69
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Turnover Ratio, Return Rate, Shrinkage, and Other Inventory KPIs to Manage Your Stock

Altexsoft

Analyzing inventory KPIs and their dynamics helps decision-makers optimize stock-related processes, reduce costs, and ultimately improve the business’s bottom line. In our overview, we’ll stick to the generally accepted categorization that divides inventory KPIs into 3 groups: sales KPIs, operational KPIs, and receiving KPIs.

KPI 52