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8 data strategy mistakes to avoid

CIO

Organizations can’t afford to mess up their data strategies, because too much is at stake in the digital economy. Unfortunately, the road to data strategy success is fraught with challenges, so CIOs and other technology leaders need to plan and execute carefully. Overlooking these data resources is a big mistake.

Strategy 329
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8 signs you’ve mistimed a major IT initiative

CIO

Defective leadership Leadership is a key component in the successful timing of any major transformation project, ahead of strategy and technology, says Suneet Dua, chief revenue and growth officer for products and technology at business advisory firm PwC. He suggests using low-code platforms.

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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. Develop a structured service catalog and adapt Achieving service delivery excellence is not a one-size-fits-all process.

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8 pressing needs for CIOs in 2024

CIO

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

Security 321
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7 tough IT security discussions every IT leader must have

CIO

The value of addressing cybersecurity issues through ongoing discussions is getting corporate alignment on effective and robust strategies, says Roger Albrecht, co-lead of the cybersecurity unit at technology research and advisory firm ISG. Are our systems adequately modernized for security? What would be the next steps?

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CIOs grapple with the ethics of implementing AI

CIO

What they are finding is that the line between advancing technologically and ensuring AI doesn’t result in detrimental outcomes is thin. Companies need both a practical plan and a transparent communications strategy in their response.” Bias can be inadvertently perpetuated when AI is trained on historical data, he notes.

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Ivorian healthtech startup Susu has $1M to scale its family-centric insurance product across Africa

TechCrunch

This isn’t an issue in developed markets, as healthcare systems change with the times to adequately provide healthcare when necessary. Bola Bardet founded the company with Laurent Leconte (CTO) and Sandrine Egron (COO) after losing her father to complications from a chronic health condition due to poor management. “My

Insurance 238