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How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Altexsoft

percent of all retail sales (2.3 eCommerce share of total retail sales worldwide from 2015 to 2021. To remain competitive, retailers must allow in-store customers to enjoy the benefits of online shopping. In 2017, global eCommerce sales accounted for 10.2 trillion US dollars). This figure is projected to reach 17.5

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Process Mining Explained: Techniques, Applications, and Challenges

Altexsoft

Process mining is a set of techniques for the analysis of operational processes based on event logs extracted from company’s databases, information systems, or business management software such as enterprise resource planning (ERP), customer relationship management (CRM), electronic health records (EHR), etc. What is process mining?

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Tour Operator Software: Itinerary Creator, Booking Engine, and Other Handy Technologies

Altexsoft

For the record, the business developed into a global company operating its airline and dealing with multi-million revenue streams, went through a compulsory liquidation in 2019, and was relaunched as an online-only travel agency in 2020. Thomas Cook, an iconic travel company from the UK, is believed to be the first tour operator.

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Dynamic Pricing Explained: Use in Revenue Management and Pricing Optimization

Altexsoft

How would you price tickets not only to cover expenses for each route but also to achieve a certain level of revenue to be able to grow and develop your business? It’s commonly applied in various industries, for instance, travel and hospitality, transportation, eCommerce, electricity retailing, entertainment. Pricing automation.

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Supply Chain Control Tower: Enhancing Visibility and Resilience

Altexsoft

Leading executives focus on building resilient and intelligent supply chains that can withstand the turmoil due to data-based proactive decisions. “Control towers are the artificial intelligence (AI) of supply chain. Everyone wants to have it, but nobody quite knows how it works.” Christian Titze, vice president analyst at Gartner.

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The Good and the Bad of Apache Kafka Streaming Platform

Altexsoft

After trying all options existing on the market — from messaging systems to ETL tools — in-house data engineers decided to design a totally new solution for metrics monitoring and user activity tracking which would handle billions of messages a day. We describe information search on the Internet with just one word — ‘google’.

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OTA Platform: How to Choose a White-Label Solution, and When to Go Custom

Altexsoft

The simplicity of the launch attracts even non-travel players: Over the past two years , a number of financial companies, retailers, and loyal clubs have presented their branded booking platforms. White-label solutions make building an online travel agency or OTA extremely easy and fast. The channel share in US travel as of 2022.

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