5 questions CIOs must ask after Southwest Airlines’ failure
CIO
JANUARY 4, 2023
But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. “IT Murray , president of the Southwest Airlines Pilots Association, and “Southwest has always been a laggard when it comes to technology,” according to Helane Becker , an aviation analyst with Cowen. 30, “We’re behind.
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