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Call center automation software vendor Replicant raises $78M

TechCrunch

Shamia was previously GM of product at SAP’s small business solutions group before becoming the acting COO at EchoSign after it was acquired by Adobe. Gleitzman was a senior software engineer at Hunch and eBay before cofounding several startups including a “virtual reality therapy platform” called Mona.

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The cost of developing CRM software: An extensive guide

Openxcell

In today’s business world, CRM (Customer Relationship Management) software is considered a must-have for most enterprises, from small businesses to large corporations. But how much does CRM software cost? The cost of custom CRM software development depends on a number of factors. Why do you need it?

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Best Free and Open-Source Database Software

G2 Crowd Software

That can make it pretty tough on a new user looking for a database software solution for their business. Free and open-source database tools are typically more appealing to the everyday small business and app creator, so we’ve outlined some of the best ones, according to user reviews on G2 Crowd. Microsoft SQL.

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Top 10 Software Products to Integrate with GitHub

G2 Crowd Software

It has far and away the most reviews in our version control hosting category. Its 563 reviews as of Nov. 13, 2017, total almost 400 more than the next-most reviewed tool, Bitbucket. In addition to version control hosting, GitHub offers features for project management, code review and community discussion.

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Top benefits of IT Outsourcing, mistakes to avoid and how to go about it?

Openxcell

An outsourcing company has multiple services to offer and all of these services can be easily outsourced if the business is in dearth of technical support or has budget limitations. Outsourcing brings a lot many benefits to an organization be it big enterprises or small businesses. Benefits of outsourcing.

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Break/Fix vs. Managed Services: All You Need to Know

Kaseya

This could be attractive to small businesses that have simple IT needs, such as keeping a small number of office computers up and running. The proactive IT management approach means that it’s much less likely that there will be a major disruption to the business due to an unforeseen IT system failure.

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What Is a Network Operations Center (NOC)? Definition, Role, Benefits and Best Practices

Kaseya

If you run an MSP or a small business, you know how difficult it can be to manage your IT team’s workload. This article will answer all these questions plus explain why a NOC partnership is essential to your business success. What is the role of a NOC? NOCs serve as a valuable resource for organizations of all sizes.

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