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Call center automation software vendor Replicant raises $78M

TechCrunch

Shamia was previously GM of product at SAP’s small business solutions group before becoming the acting COO at EchoSign after it was acquired by Adobe. Gleitzman was a senior software engineer at Hunch and eBay before cofounding several startups including a “virtual reality therapy platform” called Mona.

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Best Free and Open-Source Database Software

G2 Crowd Software

That can make it pretty tough on a new user looking for a database software solution for their business. Free and open-source database tools are typically more appealing to the everyday small business and app creator, so we’ve outlined some of the best ones, according to user reviews on G2 Crowd. Microsoft SQL.

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Top benefits of IT Outsourcing, mistakes to avoid and how to go about it?

Openxcell

Now that technology has seeped into all facets of our lives, almost all the businesses have adopted outsourcing to satiate the technological demands of their customers. Outsourcing brings a lot many benefits to an organization be it big enterprises or small businesses. Global expertise and wider perspective.

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Break/Fix vs. Managed Services: All You Need to Know

Kaseya

With the rapid rise in the adoption of technology came personal computers, which brought with them their own maintenance problems and issues. When machines broke, businesses would dial up IT service providers who would come to your office location and fix the machines. For example, there’s no up-front investment in IT services.

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What Is a Network Operations Center (NOC)? Definition, Role, Benefits and Best Practices

Kaseya

If you run an MSP or a small business, you know how difficult it can be to manage your IT team’s workload. This article will answer all these questions plus explain why a NOC partnership is essential to your business success. What is the role of a NOC? NOCs serve as a valuable resource for organizations of all sizes.

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Top Offshore Development Destinations: Number of Developers, Salaries & More

Mobilunity

If this cooperation option sounds viable to you, continue reading to find more details on the 16 best countries for offshore software development. Learn about the number of developers available, their salary rates, technology stacks, and beyond. Why Are Eastern European Software Developers in Demand?

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Detect to Correct: 9 Bug Tracking Tools for Smooth Workflow

Altexsoft

Finding bugs in the software development process is one of the most critical stages. Essentially, bug tracking is the process in which one finds, identifies, and fixes bugs and other problems using the software. Only instead of an attacker, we are looking for that part of the code that prevents your application from working normally.

Tools 34