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Call center automation software vendor Replicant raises $78M

TechCrunch

“[With the new capital,] we plan to ramp up investment in our customer success team to onboard new customers,” cofounder and CEO Gadi Shamia told TechCrunch via email. “We also plan to double our R&D team this year to make our conversations even more efficient and launch new automated channels.

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Cybersecurity Snapshot: U.S. To Award Millions in AI Cyber Tool Contest, While NIST Revamps Cybersecurity Framework

Tenable

1 – White House contest to spur development of AI cyber tools To promote the development of AI-powered cybersecurity products, the White House and the Defense Advanced Research Projects Agency (DARPA) this week unveiled a two-year competition with about $20 million in prizes. Plus, most cloud breaches are caused by credential missteps.

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Section 174 In Software Development: How It Will Change the Industry and What Companies Can Do About It?

Existek

Section 174 now formally defines software development as R&D expenses. What should be discussed under section 174 software development? What are the side effects of section 174 software development amortization? Will changes to section 174 software development weaken the US tech market’s position?

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The Big Picture of Business: Goal Setting… An Important Part of Strategic Planning.

Strategy Driven

The Business Treeâ„¢ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in. Running the business. Business development. No single branch (business component) constitutes a healthy tree. Study the organization’s core business. Business Development.

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Is Your Business Sinking? 12 Holes You Need To Plug

Strategy Driven

Try SWOT (strengths, weaknesses, opportunities, and threats) analysis. It’ll provide you information required for strategic planning and identifying undisclosed holes you haven’t plugged in yet. These assets can become your much-needed backup for the business. Trust your team. How to perform this action?

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The Big Picture of Business – Entrepreneurs’ Guideposts to Real Business Success

Strategy Driven

The corporate mindset does not necessarily transfer to small business. Just because someone took early retirement is not a reason to go into a startup business. Those who have captained teams tend to make better collaborators and members of others’ teams. Do detailed action plans support each major strategy?

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Life-threatening experiences (loss of business or market share, economic recession) signal the urgency for the team to collaborate. Research shows the by-product costs of poor quality are high for any business, up to 40 percent. Marketing departments deal most often and immediately with the side effects of poor quality.

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