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Extra Crunch roundup: Tonal EC-1, Deliveroo’s rocky IPO, is Substack really worth $650M?

TechCrunch

Our deep dive examines Tonal’s origins, product development timeline, its go-to-market strategy and other aspects that combined to spark investor interest and customer delight. Cyber strategy and company strategy are inextricably linked. How we improved net retention by 30+ points in 2 quarters.

Security 187
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Why Customer Success Is More Critical Than Ever At Cloud-Native Companies

Battery Ventures

But today, many of the market’s most innovative B2B companies are investing even more in customer success—and viewing it as an offensive strategy to generate growth, instead of just a defensive play to keep customers from deserting them. Excludes ForeScout, SailPoint, Carbon Black, and Nutanix* due to lack of disclosed metrics.

Cloud 69
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OTA Rates and Building ?ommission Engine: Best Practices and Lessons Learnt

Altexsoft

Smaller OTAs can hold and grow their market share by setting lower commissions and overall being flexible with their pricing strategies. Suppliers are the ones who keep control of final rates which allows them to be flexible with their pricing strategies. Net contracted model. How an agency model and merchant model differ.

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Observability Market Creator Honeycomb Nabs $50M in Rare Series D Funding as Economy Fuels Its Growth

Honeycomb

The new funding adds to the company’s momentum in 2022 when it achieved another consecutive year of 2x revenue growth and drove over 160% net revenue retention for 600+ customers globally. Using its own technology, Headline discovers and invests in rising founders across B2B and B2C.

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Net Promoter Score: How to Use and Track the Main Loyalty Metric

Altexsoft

One of the most efficient and valuable metrics here to implement is the Net Promoter Score. What’s Net Promoter Score? Traditionally, the Net Promoter Score (NPS) is calculated by asking your customers one question: How likely is it that you would recommend our company/product/service to a friend or colleague?

.Net 73
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Product Strategy: How to Find Product/Market Fit

Altexsoft

So, finding a product/market fit and documenting it with a product strategy is what we’re going to talk about in this article. What is a product strategy? A product strategy is what you are going to do with your product in the near term, usually within a year. goals that are translated into product metrics).

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Turnover Ratio, Return Rate, Shrinkage, and Other Inventory KPIs to Manage Your Stock

Altexsoft

To answer these and other questions, you can rely on your gut feeling, ask the astrologist – or scrutinize the related metrics and make your decisions based on data. Inventory KPIs are quantifiable metrics that measure the performance of inventory-related activities such as procurement, sales, order processing, warehousing operations, etc.

KPI 52