CIO
FEBRUARY 13, 2023
This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). There are indications the voice market is slowing. The legacy/fixed voice services market segment is expected to decline at a 4.3%
CIO
JANUARY 11, 2023
Madhumita Mazumdar, GM of information and communications technology at Journey Beyond. The absence of advanced contact center features and analytics further prevented us from driving exceptional customer experience. For instance, our train journeys get sold out a year prior to their launch.
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TechCrunch
APRIL 29, 2021
.” Washington, DC-based RapidDeploy provides data and analytics to 911 centers — the critical link between people calling for help and connecting those calls with the nearest medical, police or fire assistance — and today it has about 700 customers using its RadiusPlus, Eclipse Analytics and Nimbus CAD products.
TechCrunch
MARCH 26, 2021
Ideally, BI transforms raw data into actionable information, but according to Charles Caldwell, VP of product management at Logi Analytics, “a gap exists between the functionalities provided by current BI and data discovery tools and what users want and need.” Image Credits: Jon Feingersh Photography Inc / Getty Images.
CIO
APRIL 8, 2024
Il cloud tra marketing e realtà Per molti CIO italiani il cloud (come tante altre tecnologie, IA inclusa) è, in parte, un’operazione di marketing dei fornitori, ma non c’è un tema cloud exit per un semplice motivo: l’adozione spesso frammentata o parziale da parte delle imprese. “Ho Io sono sempre stato un po’ cauto. “Se
TechCrunch
DECEMBER 12, 2020
Maybe it is a stock market bubble, or a tech-stock bubble at least. You know what the market will bear once it moves to retail investors. As for the capital-raising event, I think it’s hard for the bankers to know where it will land with the broader market, so I’m not as negative as maybe some others. Subscribe here.
Newgen Software
JANUARY 24, 2024
You can tap digital sensing with BPM solution through a combination of technologies, which are data sensing, analytics, context discovery, business rules, and unified communications management. Execution agility and robust process framework at this stage can help you gain significant brand value and market competitiveness.
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