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Enterprise IT moves forward — cautiously — with generative AI

CIO

Vince Kellen understands the well-documented limitations of ChatGPT, DALL-E and other generative AI technologies — that answers may not be truthful, generated images may lack compositional integrity, and outputs may be biased — but he’s moving ahead anyway. Michal Cenkl, director of innovation and experimentation, Mitre Corp.

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6 best practices to develop a corporate use policy for generative AI

CIO

While there’s an open letter calling for all AI labs to immediately pause training of AI systems more powerful than GPT-4 for six months, the reality is the genie is already out of the bottle. But it doesn’t always work, so don’t forget to test ChatGPT’s output before pasting it somewhere that matters.”

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3 key digital transformation priorities for 2024

CIO

As every CIO can attest, the aggregate demand for IT and data capabilities is straining their IT leadership teams. Create these six generative AI workstreams CIOs should document their AI strategy for delivering short-term productivity improvements while planning visionary impacts.

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CIOs press ahead for gen AI edge — despite misgivings

CIO

OpenAI’s November 2022 announcement of ChatGPT and its subsequent $10 billion in funding from Microsoft were the “shots heard ’round the world” when it comes to the promise of generative AI. OpenAI’s late August announcement of the release of ChatGPT Enterprise based on GPT-4 included note of its use by Estée Lauder Cos.,

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Get AI in the hands of your employees

CIO

Amazon and Apple, for example, are restricting employee use of ChatGPT, while others, like Ford and Walmart, are giving gen AI tools to their employees, with the goal of sparking employee innovation. AI starts as a novice about your business, but as it gets trained on your data, the tool becomes an expert.”

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Should you build or buy generative AI?

CIO

Since the release of ChatGPT last November, interest in generative AI has skyrocketed. As a ‘taker,’ you consume generative AI through either an API, like ChatGPT, or through another application, like GitHub Copilot, for software acceleration when you do coding,” he says.

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CIOs confront generative AI’s workplace X factor

CIO

After all, one increasingly common adage is that generative AI will not replace humans but “humans who are using generative AI will replace humans who are not using generative AI,” as Teradyne CIO Shannon Gath said on a September episode of CIO Leadership Live. Gartner pegs this number at 77% of CIOs.