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Call center automation software vendor Replicant raises $78M

TechCrunch

Shamia was previously GM of product at SAP’s small business solutions group before becoming the acting COO at EchoSign after it was acquired by Adobe. Early adopters surveyed for the study cite “soft benefits” like reduced wait times, faster customer complaint resolution, and technical support and personalization.

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Break/Fix vs. Managed Services: All You Need to Know

Kaseya

This could be attractive to small businesses that have simple IT needs, such as keeping a small number of office computers up and running. The break/fix model does have some allure from the client’s perspective. For example, there’s no up-front investment in IT services. It is totally a pay-as-necessary model.

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Top benefits of IT Outsourcing, mistakes to avoid and how to go about it?

Openxcell

An outsourcing company has multiple services to offer and all of these services can be easily outsourced if the business is in dearth of technical support or has budget limitations. Outsourcing brings a lot many benefits to an organization be it big enterprises or small businesses.

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Which Is Better for Your Business Colocation or the Cloud?

OTS Solutions

Colocation and cloud computing are two popular options for businesses seeking an efficient and reliable solution to host their data and applications. This blog helps you understand the difference between Colocation and cloud. Let us start discussing cloud vs. colocation in detail. What is the Cloud?

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Which Is Better for Your Business Colocation or the Cloud?

OTS Solutions

Colocation and cloud computing are two popular options for businesses seeking an efficient and reliable solution to host their data and applications. This blog helps you understand the difference between Colocation and cloud. Let us start discussing cloud vs. colocation in detail. What is the Cloud?

Cloud 130
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Best Free and Open-Source Database Software

G2 Crowd Software

Free and open-source database tools are typically more appealing to the everyday small business and app creator, so we’ve outlined some of the best ones, according to user reviews on G2 Crowd. To help small businesses this list: Best Free Database Software. Cloud-Based. Cloud-Based. Microsoft SQL.

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Top 10 Software Products to Integrate with GitHub

G2 Crowd Software

Most reviews come from small-business users. You receive a private cloud, local integrations, no shared data and custom plugin support. They run on a per-year basis ranging from $5,000 to $14,000, so they’re not ideal for small businesses or personal projects. Reviews: 161. G2 Crowd Star Rating: 4.2