5 questions CIOs must ask after Southwest Airlines’ failure
CIO
JANUARY 4, 2023
So, I’ll use this opportunity to point out what questions CIOs should be asking about their enterprises based on what we can already discern from last week’s Southwest Airlines IT disaster. While weather may have been the root cause, the 16,000 flights canceled between Dec. 19-28 far exceeded any other airlines’ operational impacts.
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