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7 IT leadership hacks that deliver results

CIO

We sought technology leaders who could advise on succeeding fast, along with creating a strong organization, developing team leaders, leveraging the support of peers, and specifically how to streamline day-to-day management of a technology group. I strongly believe in situational leadership.

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Simple sabotage for software

Erik Bernhardsson

Be worried about the propriety of any decision — raise the question of whether such action as is contemplated lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon. You can of course make a series of obviously bad decisions, but you'd get fired quickly. Blame the previous CTO.

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8 tips for cultivating a winning IT culture

CIO

Long-term success is generally the result of leaders who make a committed effort to connect directly with their teams, rather than simply issuing memos, edicts, and other top-down commands. Projects that really excite our teams.” Caldas has no doubt that technology is a key differentiator. “We

Culture 353
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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. Develop a structured service catalog and adapt Achieving service delivery excellence is not a one-size-fits-all process.

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5 key metrics for IT success

CIO

Rate of change “The most important metric for IT success is rate of change,” says Nicolas Avila, CTO for North America at IT and software development company Globant. Every leader and every team should use rate of change to determine how quickly they can turn around a particular change, Avila recommends. Here they are.

Metrics 342
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8 pressing needs for CIOs in 2024

CIO

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

Security 330
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Top 9 challenges IT leaders will face in 2023

CIO

The need to grow smartly Gil Westrich’s company, ClearML, is benefiting from increased adoption of artificial intelligence and machine learning (ML) technology. But the CTO and co-founder says that scaling to meet that demand presents its own challenges, which require self-reflection. How do we grow our business responsibly?”