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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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Barreling Towards End of Support for Hyperion 11.1.2.4

Datavail

Extended Support: Extended Support is available for certain Oracle products for 3 years following the end of Premier Support. Accessing Extended Support comes at a cost: the standard technical support fee, as well as an additional charge based on the time since Premier Support has expired.

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5 Tech Support Factors to Look for When Choosing a VM Solution

Tenable

In my experience running Technical Support for Tenable, I’ve gained valuable insight into what makes a strong vendor/customer relationship. Here are my five tips for making the most of Technical Support. . When you make any large scale technology purchase, Technical Support may not be the first thing you think about.

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Ticket Management: What Makes a Good Ticketing System?

Kaseya

It is usually part of a company’s help desk and technical support system wherein internal employees, as well as external customers, in the case of Managed Service Providers (MSPs), can reach out to the company’s support team and submit requests for any IT issues they might be facing. What Is Ticket Management?

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Advantage of Using CRM Software

OTS Solutions

Collecting and Organizing Information. Even after the sale, your CRM provides valuable information that supports your customer service inquiries, technical support, and marketing efforts. Such a capability can help you support your customers their terms. Self Service.

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The cost of developing CRM software: An extensive guide

Openxcell

” They help companies manage, track, and organize their customer relationships. Based on this information, you can optimize your sales and marketing processes and improve customer service. Analytical CRM features: Online analytical processing: Organize large datasets simultaneously. What is CRM software development?

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CPOE Systems: Benefits and Risks of e-Prescribing and Test Ordering

Altexsoft

The order is validated against a patient’s medical history, knowledge base of a clinical decision support system, and health insurance plan stored in a practice management system. Starting from January 2021, it obligates healthcare organizations to use electronic prescribing of controlled substances (EPCS).