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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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Exploring crucial terminal emulation capabilities

CIO

As organizations rely on terminal emulation to access and interact with legacy systems, the capabilities offered by terminal emulation solutions become crucial factors in the selection process. Advanced security features provide peace of mind and help organizations meet compliance requirements in various industries. 

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“Zen” and “Fresh” Way for Technical Support

Xoriant

My previous blog post highlighted the role of technical support in software development. This blog post is to compare two CRM tools that will help you in achieving your goal of providing great technical support experience. A good CRM tool is necessary today for providing efficient technical support.

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Top 8 IT certifications in demand today

CIO

Certified Agile Leadership (CAL) The Certified Agile Leadership (CAL) certification is offered by ScrumAlliance and includes three certification modules, including CAL Essentials, CAL for Teams, and CAL for Organizations.

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The Java migration imperative: Why your business should upgrade now

CIO

Security is perhaps the biggest area of vulnerability (especially for organizations in regulated industries, where secure software is non-negotiable). Java 8, for example, is no longer receiving Long Term Support from Oracle. The technological gap between these two organizations will get wider quickly.

Hardware 299
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10 most in-demand generative AI skills

CIO

AI image processing enables organizations to analyze and extract data from documents such as invoices, purchase orders, packing lists, receipts, and more. Using AI chatbots, organizations can better streamline the customer experience, but these services also require regular maintenance and management by human workers.

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Aligning security and business strategies

CIO

To keep ahead of cybercriminals, organizations must remain agile, pivoting to embrace new strategies and technologies whenever necessary in order to outrun attacks. This can be a challenge to cyber budgets in organizations where security is viewed primarily as a cost center.

Security 234