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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO

The goal of Avaya Cloud Office, in addition to effective customer communications, is to provide a unified communications platform for employees that can call, meet, and message wherever they are. Training also comes easily, which saves time overall for support teams. The employee adoption of Avaya Cloud Office was quick.

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Journey Beyond transforms its contact center to deliver better customer journeys

CIO

However, the company’s disparate technology systems were proving to be a hinderance in its commitment to consistently deliver unmatched services and experiences to customers. Madhumita Mazumdar, GM of information and communications technology at Journey Beyond.

Tourism 299
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The Power of One

CIO

It’s no secret that the last few years have been challenging for businesses, with the rise of remote and hybrid working demanding new information and communications technology (ICT) options, while the Covid-19 pandemic has disrupted supply chains. Key ICT trends for 2022. This will change in 2022, with AI set to become mainstream.

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Dow makes production more efficient through IT-OT collaboration

CIO

Dow is reaping the benefits of a year-long program to roll out new digital technologies to one of its largest manufacturing sites, resulting in improvements in performance, reliability, and employee experience. Their remit included identifying who to onboard first to drive adoption rather than merely offer training on the new systems.

Chemicals 246
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Channel Partner Spotlight: TechEnabler

Kentik

We sell, we connect, and we integrate technologies to reduce operational costs. We integrate : We integrate different systems and technologies to offer innovative and competitive solutions. TechEnabler : At TechEnabler, we seek to establish technological partnerships with relevant players in the market (like Kentik!).

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

But as useful as these platforms were and are in helping enable the right changes in digital workplace mindset and behavior, it was never the technology that was the hardest part. Thus, in the realm of digital collaboration, people come first and technology is second. Gore (10,000 employees, $3.2B The Hard Won Lessons of Thriving ESNs.

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