article thumbnail

Knowledge Bases for Amazon Bedrock now supports hybrid search

AWS Machine Learning - AI

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

article thumbnail

UPS delivers customer wins with generative AI

CIO

MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company. During pilot testing, UPS earned 50% reduction in the time agents spent resolving e-mails.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Navigating Leadership: The Essence of One-on-One Executive Coaching

N2Growth Blog

The Importance of Executive Coaching in Leadership Development Executive coaching is pivotal in developing leaders, allowing them to unlock their full potential and drive organizational success. This highly specialized form of coaching is specifically designed to address the unique challenges and complexities that executives routinely face.

article thumbnail

How CIOs use AI to elevate CX services

CIO

The firm is exploring Salesforce’s ServiceGPT and Einstein technologies, and they’re building a knowledge base on the provider’s Sales Cloud platform as well. We’ll continue to test and learn, and we’ll evolve the capability we have. Artificial Intelligence, CIO, Data Management, Generative AI, IT Leadership

article thumbnail

Oracle makes its pitch for the enterprise cloud. Should CIOs listen?

CIO

Traditionally, OCI has leveraged Oracle’s leadership in the database and ERP markets to grow its market share through existing Oracle customers,” the report notes. This helps Oracle reduce the number of versions it needs to support, but puts more responsibility on the customer to test and deploy upgrades frequently.

article thumbnail

Knowledge Bases

The Programmer's Paradox

each of which is mostly an independent ‘base’ of knowledge about the field. What’s really interesting about most knowledge bases is that they are easy to over-simplify and also frequently counter-intuitive in their depths. Testing is all about quality vs. time trade-offs. Software development is extremely complex.

article thumbnail

Coaching Versus Consulting: Which Is Right for Your Organization?

N2Growth Blog

Identifying Organizational Needs: Assessing Challenges and Goals Assessing the challenges and goals of an organization is a critical first step in providing effective leadership advisory and executive coaching solutions. Assessing the leadership team’s and employees’ readiness to embrace new ideas and behaviors is vital.