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2023 CIO Hall of Fame inductees on building a successful IT leadership career

CIO

“I wanted to be on the side that could influence a better decision rather than on the side lobbying for a better decision,” Loura says of his drive toward leadership. To achieve that, Loura recognized the need to give up time performing the technical work he loved to do more of that decision-making.

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7 sins of digital transformation

CIO

By focusing on technology, CIOs can deliver transitionary results, such as improving infrastructure agility by migrating to the cloud or improving user experiences by upgrading legacy systems to SaaS. There’s often ambition to address all or most problems, but that can leave the system user behind.

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Simple sabotage for software

Erik Bernhardsson

Refer back to matters decided upon at the last meeting and attempt to re-open the question of the advisability of that decision. Technology When joining, require a 6-18 months rewrite of core systems. Split systems along arbitrary boundaries: maximize the number of systems involved in any feature. Blame the previous CTO.

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How Southwest’s CIO modernized the airline through turbulent times

CIO

Two months before she was officially named CIO in February 2023, Southwest experienced one of the largest operational disruptions in aviation history, right in the middle of the busy holiday travel season, with outdated software systems at the center of the meltdown. Woods didn’t have that luxury. So now they got to see me in action.”

Airlines 193
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IT leaders adjust budget priorities as economic outlook shifts

CIO

“We haven’t changed our forecast in three quarters,” he says, noting that the US gross domestic product (GDP) is, technically, already in recession territory and has been for the past six months. Puritan Life Insurance Company of America Some of the projected growth is due to new users; not everything is yet on the cloud.

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7 ways to spot hidden IT talent within your ranks

CIO

Schwarz says she prizes agile team members who understand business concepts and outcomes, and who have the ability to tell a story that translates technical thoughts into business outcomes. Seek out systems-thinkers capable of resolving complexity Highly talented IT pros never shirk from challenges. That means you’re learning!”

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12 strategic tips CIOs can learn from tech vendor CTOs

CIO

Brad Porter, CTO, KnowledgeLake KnowledgeLake He advises CIOs to listen to the data and use it to drive decisions. I’ve seen far too many candidates lost due to making them jump through too many hoops.” Deal with technical debt now Technical debt is like the tax man: Sooner or later you’re going to have to pay it, notes Brasseley.