article thumbnail

5 questions CIOs must ask after Southwest Airlines’ failure

CIO

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

Airlines 351
article thumbnail

Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 306
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cathay Pacific to take cloud journey to new heights

CIO

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. The cloud has helped us to be more scalable and agile.” It will replace the standard MPLS network, he adds.

Airlines 251
article thumbnail

CAE Selects Planbox to Support its High-Tech Cultural Evolution

Planbox

Montreal, Quebec — Planbox, the pioneering agile innovation management platform, has been selected by CAE, a global leader in simulation training and critical operations support solutions, to support CAE’s CAEimagine innovation program. Planbox offers support in English and in French, a feature which CAE found essential.

Culture 83
article thumbnail

Expat CIOs: IT leaders broaden horizons with global experiences

CIO

We live in a world that is more global than ever before and it is important to experience different cultures, customs, and traditions,” he says. Oman offers a good work culture, lifestyle, and the salary is not taxed,” Pant says. “It Building trust becomes even more difficult in countries whose cultures differ widely from your own.

article thumbnail

Building a digital manufacturing foundation in the cloud

Capgemini

Less obvious is the role aerospace companies play as major parts suppliers to airlines around the world. Airlines cannot afford to have planes out of service, which means they cannot have parts out of stock. The Scaled Agile Framework (SAFe) has made development at scale possible.

Cloud 52
article thumbnail

Ten Types of Organizational Change

Change Starts Here

An airline adopted Lean Six Sigma concepts to increase agility and reduce waste across the operation. Agile software development would be another example of a process framework.). Shifting Culture. Adopting a Process Framework. Implementing a Change Management Approach.