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4 industries where chatbots will have the biggest impact

CIO

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. But when it comes to interacting with ChatGPT, 67% of consumers feel understood, the same survey found.

Industry 264
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“Cloud adoption momentum in the GCC will gain further impetus in 2024”

CIO

This year, GenAI and Large Language Models, such as ChatGPT, are positioned as vectors of change. Sovereign Clouds: Digital sovereignty is a major consideration, given the uncertain geo-political environment, especially in the regulated sectors like govt, financial services, healthcare, oil & gas and others.

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10 most in-demand generative AI skills

CIO

The recent AI boom has sparked plenty of conversations around its potential to eliminate jobs, but a survey of 1,400 US business leaders by the Upwork Research Institute found that 49% of hiring managers plan to hire more independent and full-time employees in response to the demand for AI skills.

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Tackling Healthcare Staffing Shortages with Salesforce and Artificial Intelligence (AI)

Perficient

Aging Populations and Staff Burnout Combine to Create a Perfect Storm for Healthcare Staffing Shortage For the first time in US history, older adults will outnumber younger individuals. A 2022 survey showed that 47% percent of healthcare providers plan on leaving their roles in the next two to three years (Forbes, 2022).

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CIOs press ahead for gen AI edge — despite misgivings

CIO

OpenAI’s November 2022 announcement of ChatGPT and its subsequent $10 billion in funding from Microsoft were the “shots heard ’round the world” when it comes to the promise of generative AI. A recent survey of nearly 1,000 IT decision-makers conducted by Foundry underscores this.

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When your AI chatbots mess up

CIO

Barely a year after the release of ChatGPT and other generative AI tools, 75% of surveyed companies have already put them to work, according to a VentureBeat report. In IT organizations, gen AI glitches wreak havoc in other ways.

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Generative AI is pushing unstructured data to center stage

CIO

The evolution of AI and the use of structured and unstructured data When discriminative AI rose to prominence in sectors such as banking, healthcare, retail, and manufacturing, it was primarily trained on and used to analyze, classify, or make predictions about unstructured data.