enterprise-it how-drive-digital-transformation-agile-it-service-desk 
Trigent
SEPTEMBER 15, 2021
Enterprise digital transformation, Artificial intelligence (AI), and automation are changing the tide for businesses globally. Automation is driving agility for businesses giving them the much-needed competitive edge over others with quick decision-making powers. Adding intelligence to the digital mix.
Kaseya
AUGUST 26, 2021
ITIL or Information Technology Infrastructure Library can be described as a library or a repository of volumes that describe a standard framework of best practices for delivering IT services. The main goal of ITIL is to gain optimal value from IT services through better efficient and predictable service delivery.
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Coforge
AUGUST 2, 2019
As Technology Operations Manager of the Securities Sales & Trading business unit of a global investment bank, I was forced to ponder over how agile we were in responding to the needs of the business. PCs disappeared from people’s desks and the entire computer processing moved to data centres around the globe.
Kaseya
NOVEMBER 24, 2021
MSP is an acronym for managed service provider while MSSP stands for managed security service provider. The primary focus of MSPs is IT infrastructure management, whereas MSSPs provide comprehensive cybersecurity services to customers. The confusion though, stems from the fact that MSPs provide cybersecurity services as well.
Saviynt
OCTOBER 31, 2019
Our cars drive themselves, disembodied voices obey our instructions, we can see friends half-a-world away via glass screens, and at work, we can manage a team spread among multiple countries; technology has transfigured our world, as surely as McGonagal did her desk. All this wonder is not without its own dark alleys and boogeymen.
Ivanti
APRIL 20, 2022
With redundant power supplies, hard drives and network interfaces, the ISA 8000 minimizes downtime and keeps users connected and safe. Introducing the Digital Experience Score to measure the employee experience. How do you measure the employee experience in your organization? Ivanti Neurons.
Kaseya
MAY 6, 2019
It is intrinsically linked to every department of a company whether it’s to drive innovation and digital transformation, reduce operating costs or increase employee efficiency. It is an integrated platform which brings together endpoint and network management, service desk, and knowledge and configuration management.
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