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LeapXpert raises $22M to monitor employee chats for compliance

TechCrunch

According to a 2019 survey by GetApp, only 10% of managers considered recording worker chats to be an invasion of privacy, while 47% admitted to monitoring conversations on a daily or weekly basis. We aren’t a party to any such transaction.” ” It’s a trend, to be fair.

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Cloud PC preps Grant Thornton for hybrid future

CIO

Grant Thornton’s partnership with Microsoft began when the firm scuttled its Mitel VoIP phone systems in favor of Skype for Business in 2016, just as Swift took over as CIO. And with 51% of CIOs surveyed by Gartner last spring prioritizing hybrid/flexible work infrastructure this year, Grant Thornton remains ahead of the game.

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IoT Security Concerns - How Secure Is the Hybrid Workforce?

Palo Alto Networks

According to the survey, 78% of IT decision-makers reported an increase in non-business-related IoT devices showing up on corporate networks in the last year. The presence of vulnerable, compromised devices on corporate networks is strong evidence of poor security hygiene or failed controls, particularly on the devices in the home network.

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6 Ways To Improve Your Customer Service

Strategy Driven

If your phone system is outdated then contact some specialist VOIP providers who will be able to advise you. Rather than conduct a huge survey on an irregular basis, try building feedback into your daily customer service. Learn to listen. Analyze customer feedback to improve.

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Busting 5 Common Myths About Vulnerability Assessment

Tenable

Video conferencing and VoIP solutions that became must-haves for remote-operating organizations (as necessitated by the COVID-19 pandemic) were common attack vectors during 2020. Infrascale, "Infrascale Survey Reveals Close to Half of SMBs Have Been Ransomware Attack Targets," April 21, 2020 3. Try Nessus free for 7 days. 14, 2021 4.

SMB 101
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The Complete Guide For Online Consultation Customer App Development

Xicom

A VoIP rooted voice calling feature within the consultation app offers a pocket-friendly solution. Polls, undeniably help in achieving surveys and collection of data. The app improves the course of treatment with the ability to share prescriptions to patients right after the call. Track Of Medical History.

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Cybersecurity Snapshot: ChatGPT Use Can Lead to Data Privacy Violations

Tenable

The center’s goal is to help AI system designers, developers and users in government, the private sector and academia adopt NIST’s “ AI Risk Management Framework, ” launched in January of this year.

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