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5 Myths Regarding Customer Service

Datavail

After analyzing the information they gathered during the survey, Gartner came to a striking conclusion, that customer service leaders are operating under five misconceptions about what their customers want and how they interact with customer service departments. Dispelling these myths can help you set your priorities for 2022.

Survey 52
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Is Technical Debt Keeping You Stuck in a World of Legacy Applications?

Datavail

The term “technical debt” refers to the “debt” an organization must pay-off in the future because of the shortcuts they took during software development projects that were easier or faster than the correct ways following industry standards and best practices. As the saying goes: “You can pay me now, or pay me later…either way, you’re paying.”

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6 Crucial Issues for Legacy.NET App Modernization

Datavail

Along the way, you’ll likely experience difficulties and pitfalls that threaten to derail your modernization initiative. While you might be passionate about the cause of modernizing legacy tech, it’s important not to bite off more than you can chew. Identifying your business priorities. How is the application compiled and packaged?

Azure 52
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Why Agile Isn’t Enough to Fix Your AppDev Backlog

Datavail

But the agile methodology, like any way to develop software, isn’t perfect. What’s more, half of teams with an AppDev backlog reported that it was about the same size as it was the previous year, which means that many organizations continue to struggle with an effective solution for these challenges.

Agile 98
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Breathe New Life into Your Devices: Prepare for Windows 7 End of Life

Datavail

It’s 10 years old and millions of people all over the world are still using it. They introduce new capabilities, updates and bug fixes on a regular basis and their focus now is on working with their latest version, Windows 10. Consider these three major risks as you think about what to do next. Cybersecurity Risks.

Windows 52
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4 GoldenGate Use Cases You Didn’t Know About

Datavail

Oracle GoldenGate is a powerful, mature solution for real-time data integration and replication of heterogeneous data sources—but do you know about all the different ways that you can apply these capabilities? In this post, we’ll suggest a few ways to get the most from your GoldenGate deployment. Dynamic rollback.

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The Importance of Database Modernization for Cloud Adoption

Datavail

As you can see, the way that organizations go about database modernization comes in many forms. You also have to worry about security exploits and other vulnerabilities occurring with databases that are past their prime or end of life. Older databases shifted into the cloud may not serve the needs of modern applications.

Cloud 52