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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

Airlines 361
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 324
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Delta takes off with modernized blend of mainframes and cloud

CIO

When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. In partnership with AWS, the airlines started migrating many front-end applications and distributed applications that “marry” themselves well to the cloud while retaining traditional back-end workloads on the mainframe. “The

Airlines 246
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Agile vs. Waterfall: Which Should A CIO Choose?

The Accidental Successful CIO

There is the classic method that has been used for over 40 years called “waterfall” Then there’s the new upstart in town that everyone seems to be flocking to called “agile” All of these options can place a CIO in a difficult place. Say Hello To The New Guy: Agile. Agile also has benefits.

Agile 97
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B2B Travel Platform For Corporate Travel Management

Altexsoft

With airlines such as United and American shifting content away from legacy Global Distribution System (GDS) channels towards their own platforms and NDC-enabled channels, businesses relying on traditional GDS systems face a challenge. Corporate travel management comes with its unique set of needs and challenges. Legacy GDS limitations.

Travel 52
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Annual Budgeting and Agile IT, Part I: Why the CFO Isn't Impressed with Agile

The Agile Manager

I’ve been asked by a number of people recently how we can reconcile Agile IT, which shuns long-range deterministic planning, with annual budget & planning cycles, which are dependent on it. Financing Agile IT thus has a steep hill to climb. But this is true in any business beholden to outside capital.

Agile 40
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Time for New Partnership Paradigms to Be Future-fit

CIO

Historically, the technology partner relationship used to be a body count per dollar efficiency ratio, which focuses on getting work done while best optimising the budget. The IT firm also onboarded more than 140+ airlines onto Skywise, which is now used by more than half the world’s airlines, with between them more than 10,000 aircraft.

Airlines 290