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Salesforce’s Marketing GPT and Commerce GPT to help build personalized services

CIO

Customer relationship management (CRM) software provider Salesforce has launched two new generative AI based offerings, dubbed Marketing GPT and Commerce GPT, to help enterprises build personalized services for their customers.

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Unleashing Synergy: Why Salesforce Data Cloud is the Perfect Companion to Your Existing CDP

Perficient

Leveraging Your CDP In today’s dynamic business landscape, harnessing the power of customer data is non-negotiable for success. Companies around the globe are increasingly turning to Customer Data Platforms (CDPs) to consolidate and manage their customer information effectively.

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“Just send me a WhatsApp!” How Can Salesforce WhatsApp Integration Benefit Enterprises? – Part 1

Perficient

Implementing a self-service portal could have further reduced the turnaround time in this situation. Think of chatbots as personal shopping assistants for your customers. This data allows you to create highly personalized experiences for each customer at every stage of the sales process.

B2C 69
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Creating a Composable AI Roadmap for Sitecore

Perficient

Integrating this with Sitecore is a natural extension and an area we think Sitecore will natively support in XM Cloud in the near term. Integrating this with Sitecore is a natural extension and an area we think Sitecore will natively support in XM Cloud in the near term.

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Flexagon 2023: The Roadmap

Flexagon

Before we look ahead, let us appreciate how much we have evolved in delivering on our founders’ vision to simplify the complexity of deploying changes to Enterprise Software Platform Technologies. in September 2022 , we delivered tremendous innovations and improvements to our DevOps platform that were market and customer driven.

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CRM Consulting Services to Implement the Right Solution

Mobilunity

CRM (customer relationship management) software has been steadily growing in popularity in recent years. Why is CRM consulting and implementation so popular? And 74 of respondents claim that such solutions provide better access to customer data. As a result, they can offer a more personalized service. million in 2021.

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KubeCon NA 2021 Key Takeaways: DevX, Security, and Community

Daniel Bryant

Although I couldn’t attend the event in person this year, several (US-based) members of the Ambassador Labs team made the journey to Los Angeles and I followed along with the virtual component of the event. I know from past experience of running (smaller) hybrid events that it’s actually more work than running two individual conferences!