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Where’s the ROI for AI? CIOs struggle to find it

CIO

While Kane shows clients how to save time and money using AI tools like Microsoft Copilot, many SMB customers still don’t see the value of generative AI in tasks like writing a newsletter, when the AI doesn’t have access to their internal data.

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The skills and traits of elite CTOs

CIO

Chief technology officers are key players in the enterprise C-suite, oftentimes working in collaboration with CIOs at the forefront of new and innovative technologies. They are among the most important hires organizations are making today due to the business value that successful technology deployments can bring.

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IBM doubles down on hybrid cloud with $6.4B HashiCorp acquisition

CIO

HashiCorp is known for its Terraform product, an infrastructure automation tool, which is considered an industry standard for infrastructure provisioning in hybrid and multicloud environments. The deal is expected to close by the end of 2024, the statement added.

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8 pressing needs for CIOs in 2024

CIO

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

Security 349
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CIOs confront generative AI’s workplace X factor

CIO

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

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The 4 most overhyped technologies in IT

CIO

But all that interest can quickly blow past buzz and hit hype — that is, the point where the technology gets seen more as a panacea for whatever plagues us rather than the helpful tool that it is. It’s then that the hopes for the technology get way ahead of what it can actually deliver today. Here’s what they say on the topic.

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2024 Glue Xperience Recap for Kaseya Site

Kaseya

Introducing IT Glue Copilot Kaseya CTO and GM of IT Glue, Nadir Merchant, introduced IT Glue Copilot during the keynote. This advanced feature leverages AI technologies such as natural language processing, generative AI, machine learning and traditional intelligence algorithms to revolutionize IT documentation.