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The rise of the chief transformation officer

CIO

Yet unlike his peers, Wiedenbeck’s dual roles — the top technology executive as well as the transformation lead at Ameritas — are often at odds. As chief technology officer, Wiedenbeck is driving automation and IT modernization to reduce complexity and technical debt.

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5 key metrics for IT success

CIO

Rate of change “The most important metric for IT success is rate of change,” says Nicolas Avila, CTO for North America at IT and software development company Globant. Ensuring end-user satisfaction begins with periodic surveys to collect user feedback. Here they are.

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Top 10 barriers to strategic IT success

CIO

Foundry / CIO.com “Talent — or the lack of it — is a huge, huge issue, and when we look at the demographics, we don’t see that changing in the future,” says Chirajeet (CJ) Sengupta, managing partner at Everest Group, a global research firm. Other executives haven’t gotten the memo, says Mikhail Papovsky, CEO and founder of Massaro Consulting.

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8 pressing needs for CIOs in 2024

CIO

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

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What is a CTO? The exec who sets tech strategy

CIO

What is a CTO? The chief technology officer (CTO) is the senior executive who focuses on the technological requirements, opportunities, and challenges within an organization. What does a CTO do? What does a CTO do? Years ago, the CTO most often led the infrastructure function.

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The 4 most overhyped technologies in IT

CIO

Consider some recent survey findings. The anticipation and fear of the impact of generative AI in particular, and its relationship to artificial general intelligence (AGI), makes it overhyped,” says Daryl Cromer, vice president and CTO for the PCs and smart devices division at Lenovo.

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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO

According to IDC’s July 2023 Future Enterprise Resiliency & Spending (FERS) survey of 856 senior IT and business managers in large enterprises, the IT line items most affected, in addition to rising tech salaries, include SaaS and PaaS costs. They ended up bringing most of those people back, at consulting rates, for six months.”